Frequently Asked Questions

ARBK Atlas is a search and analytics platform for Kosovo's business registry. It provides access to over 240,000 registered businesses with full-text search, interactive maps, statistics dashboards, lead generation tools, and API access. The data is sourced from the Kosovo Agency for Business Registration (ARBK).

All business data is sourced from the Kosovo Agency for Business Registration (ARBK), the official government body responsible for business registration in Kosovo. The data is publicly available and includes business names, registration numbers (NUI), status, municipality, owners, sector codes, and more.

We update our database regularly to reflect new registrations, closures, and changes from the ARBK registry. The homepage displays the most recent registrations, and our statistics dashboard shows up-to-date aggregate data. While we strive for daily updates, there may be occasional delays.

ARBK Atlas is available in English and Albanian (Shqip). You can switch languages at any time using the language selector in the header. All interface elements, search results, and page content are fully translated in both languages.

ARBK Atlas uses full-text search that matches across business names, owners, NUI numbers, municipalities, fiscal numbers, and activity descriptions. You can type partial words and the search will match prefixes. For example, searching "xeni" will find "Xeni Group". Results can be sorted by name, municipality, registration date, capital, and more.

You can filter search results by municipality (38 Kosovo municipalities), business status (active, closed, or other), business type (individual business, limited company, etc.), sector (80+ NACE codes), capital range, employee count, and registration date range. Business subscribers also get advanced filters for saved searches and lead generation.

Yes, depending on your plan. Free users can export up to 10 rows per request (50/day). Business subscribers can export up to 1,000 rows per request in Excel or PDF format (10,000/day). Enterprise subscribers can export up to 10,000 rows per request (100,000/day). Exported data includes all visible business fields.

The interactive map is a Business-plan feature that visualizes businesses across Kosovo's 38 municipalities. It shows municipality polygons with business density heatmaps, and you can click through to explore streets and individual businesses within each municipality. The map uses OpenStreetMap data rendered with MapLibre.

No. You can search and browse businesses, view statistics, and explore municipalities without creating an account. However, free users are limited to 50 searches per day. Creating a free account gives you access to saved searches and personalized features. Paid plans unlock advanced tools like the interactive map, lead generation dashboard, and API access.

We offer three plans: • Free — 100 searches/day, basic features, 14-day data freshness delay, export up to 10 rows per request • Business (€49/month or €449/year) — Unlimited search, interactive map, dashboard, owner network, risk scores, bulk lookup, market reports, exports up to 1,000 rows per request, 3-day data freshness delay • Enterprise (custom pricing) — Real-time data, REST API access, white-label options, custom integrations, dedicated support, SLA The Business plan is available in monthly or yearly billing (yearly saves over 20%). Enterprise terms are agreed at signup.

Yes, you can cancel your subscription at any time from your account settings. After cancellation, you retain access to your plan's features until the end of your current billing period. No partial refunds are issued. You can reactivate your subscription at any time.

Billing is currently handled directly by Atlas Studio. We accept bank transfers and other payment methods agreed at signup. Contact [email protected] to start a Business or Enterprise subscription; we'll send you an invoice and the payment details.

Yes. You can upgrade your plan at any time and the change takes effect immediately. Downgrades take effect at the start of your next billing cycle, so you keep your current plan's features until then. Plan changes can be made from your account settings page.

API access is available on the Biznes plan (€29.99/month) and above. Once subscribed, go to your Account Settings and generate an API key. Include the key in the X-API-Key header of your requests. Full documentation is available at /docs.

API access is available on the Enterprise plan only. Daily rate limits are agreed as part of your contract — tell us the throughput you need and we'll size your key accordingly. Exceeding the configured limit returns a 429 (Too Many Requests) response.

The API returns JSON responses. Each business record includes NUI, business name, trade name, type, status, municipality, address, capital, employee count, owners, sector code, registration date, and more. The /search endpoint supports pagination, filtering, and sorting parameters.

Yes. You may use data obtained through the API for internal business intelligence, CRM enrichment, market research, and commercial applications. However, you may not resell the raw data without adding substantial value, and you may not redistribute bulk data exports. See our Terms of Service for full details.

Yes. We take data security seriously. All data in transit is encrypted with TLS. Passwords are hashed with bcrypt. Our database is hosted on a private Hetzner network and is not exposed to the public internet. JWT sessions can be revoked instantly on chargeback or admin action via token versioning. Access to production systems requires SSH key authentication. See our Privacy Policy and Security Policy for full details.

We collect your name and email (via Google sign-in or registration), search queries and platform usage, subscription status and invoice metadata, and basic technical data (IP address, browser type). If you use the API, we also log request counts. We do not collect or store credit card information. Full details are in our Privacy Policy.

Yes. You can request account deletion by contacting us at [email protected]. We will remove your personal data within 30 days. Anonymized usage statistics and payment records required by law may be retained longer. After deletion, your saved searches, watched businesses, and preferences are permanently removed.

We share data only with essential service providers: Hetzner (EU hosting), Microsoft Azure (transactional email), Google (authentication via OAuth, and optional consent-gated analytics via Google Analytics 4). Billing is handled in-house, with no third-party payment processor. See /subprocessors for the canonical list. We do not sell, rent, or trade your personal data to any third party and we do not share data with advertisers.

Business data on ARBK Atlas is sourced from the official Kosovo Agency for Business Registration (ARBK). While we strive to keep the data up to date with regular updates, we cannot guarantee 100% accuracy or completeness. Business information may change between our update cycles. For critical business decisions, we recommend verifying information through official channels.

The business data displayed on ARBK Atlas is sourced from public records maintained by the Kosovo government. As this is publicly available information, we generally do not remove individual business listings. However, if you believe there is an error in your business data or have a specific concern, please contact us at [email protected] and we will review your request.

Each business profile on ARBK Atlas includes: business name, trade name, unique registration number (NUI), fiscal number, business type, registration status (active/closed), municipality and full address, registered capital, number of employees, registration date (and closure date if applicable), owner(s) and representative(s), main business activity with NACE sector code, and contact information (email, phone, website) when available.